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Professional Development Learning

Needs Analysis and Evaluation - COMING IN 2ND HALF OF 2020

Needs Analysis and Evaluation - COMING IN 2ND HALF OF 2020

Needs Analysis and Evaluation - COMING IN 2ND HALF OF 2020

Is training the right solution for an organisational problem? What are the business drivers and criteria that define performance outcomes? How do we transition evaluations beyond pure surveys to measure real results?

Needs Analysis and Evaluation are the bookends to the instructional design process. Delivered well, they have the potential to shape processes and improve learning outcomes, learning transfer and measurable performance results. They are integral to the success of learning and development professionals, performance consultants and instructional designers.

This course will explore the stages, tools and techniques used to clearly identify needs and customise solutions as required, and then how to evaluate the solutions once they’ve been implemented. If you’re ready to improve the impact of your learning programs so that they deliver a return on investment around performance and business results, then this course is for you.


Thoroughly enjoyed this course. I have done a number of needs analysis and evaluation frameworks, however it was good to build on my current knowledge and bust a few myths regarding best practice. The forum for the training was great, as you could build on other L&D professionals' previous experience.

Learning Outcomes

By the end of this course, you will be able to:

  1. Describe the role, stages and types of needs analysis
  2. Conduct gap and root cause analysis
  3. Determine which needs analysis method suits your situation
  4. Structure a program and write learning outcomes
  5. Effectively use tools and templates
  6. Outline Kirkpatrick’s evaluation model
  7. Describe the stages of evaluation
  8. Analyse and report on evaluation data

You should attend this course if you want to:

  1. Conduct needs analysis for your business
  2. Be able to show where and what training is needed
  3. Write programs that meet business needs
  4. Estimate costs and write reports
  5. Improve the quality of your programs
  6. Show that your training is a worthwhile investment
  7. Implement actions post surveys

Who is this program for?

  1. Professional trainers
  2. eLearning designers
  3. Training managers and consultants
  4. Instructional designers
  5. Organisational development and HR professionals
  6. Teachers
  7. Trainers or L & D professionals wanting to more effectively close gaps and evaluate current programs

Course Outline

1. Analysis

  1. The role of needs analysis
  2. 5 key stages in need analysis
  3. 6 types of needs analysis
  4. Gap and root cause analysis
  5. Needs analysis matrix

2. Tools

  1. From training needs analysis to learning outcomes
  2. Performance elements
  3. Tools and templates
  4. Focus groups
  5. Costing and reporting

3. Evaluation

  1. Kirkpatrick’s model
  2. Case study
  3. Evaluation tools and templates
  4. 360 evaluations
  5. Choosing an evaluation method

4. Reports

  1. Finishing with the end in mind
  2. Analysis of the data
  3. Writing reports
  4. Review and action planning


Participation in this AITD course will be recognised through a certificate and a digital badge.


  • ATD 2020
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