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Professional Development Learning

Needs Analysis and Evaluation Essentials

Needs Analysis and Evaluation Essentials

Needs Analysis and Evaluation Essentials

Is training the right solution? What are the business drivers and needs that require performance outcomes? How do we take evaluation beyond the happy sheet to measuring real results?

Needs Analysis and Evaluation are the bookends to the instructional design process. Done well, they have the potential to shape the process and improve learning outcomes, learning transfer and measureable performance results. They are essential areas of understanding for learning and development professionals, performance consultants and instructional designers.

This course will explore the stages, tools and techniques used to clearly identify needs and customise solutions as required, then how to evaluate the solutions once they’re been implemented. If you’re ready to widen the impact of your learning programs so they deliver a return on investment in performance and business results, then this course is for you.


Thoroughly enjoyed this course. I have done a number of needs analysis and evaluation frameworks, however it was good to build on my current knowledge and bust a few myths regarding best practice. The forum for the training was great, as you could build on other L&D professionals' previous experience.

Learning Outcomes

By the end of this course, you will be able to:

  1. Describe the role, stages and types of needs analysis
  2. Conduct gap and root cause analysis
  3. Determine which needs analysis method suits your situation
  4. Structure a program and write learning outcomes
  5. Effectively use tools and templates
  6. Outline Kirkpatrick’s evaluation model
  7. Describe the stages of evaluation
  8. Analyse and report on evaluation data

You should attend this course if you want to:

  1. Conduct needs analysis for your business
  2. Be able to show where and what training is needed
  3. Write programs that meet business needs
  4. Estimate costs and write reports
  5. Improve the quality of your programs
  6. Show that your training is a worthwhile investment
  7. Move beyond happy-sheet evaluation

Who is this program for?

  1. Professional trainers
  2. eLearning designers
  3. Training managers and consultants
  4. Instructional designers
  5. Organisational development and HR professionals
  6. Teachers
  7. Anyone who wants to more effectively analyse needs and evaluate training

Course Outline

1. Analysis

  1. The role of needs analysis
  2. 5 key stages in need analysis
  3. 6 types of needs analysis
  4. Gap and root cause analysis
  5. Needs analysis matrix

2. Tools

  1. From training needs analysis to learning outcomes
  2. Performance elements
  3. Tools and templates
  4. Focus groups
  5. Costing and reporting

3. Evaluation

  1. Kirkpatrick’s model
  2. Case study
  3. Evaluation tools and templates
  4. 360 evaluations
  5. Choosing an evaluation method

4. Reports

  1. Finishing with the end in mind
  2. Analysis of the data
  3. Writing reports
  4. Review and action planning


Participation in this AITD course will be recognised through a certificate and a digital badge.

    Download our eBrochure about this course

      Needs Analysis and Evaluation Essentials eBrochure 454kb


Location Date Time Details
Sydney 26 November 2019 9:00am - 4:30pm View
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