Course Overview
Learning is no longer judged on participation or satisfaction alone — it must demonstrate clear impact on performance, capability, and strategic organisational outcomes.
This practical, hands-on course will equip you to design, implement and communicate robust evaluation strategies that go beyond surface-level metrics. Participants will learn how to align evaluation with organisational priorities, capture meaningful data, generate actionable insights, and tell compelling learning impact stories that influence decision-making and ensure ongoing commitment to learning.
By undertaking this course, participants will be able to confidently answer the question: "Did this learning initiative make a difference, and how do we know?"
Course Objectives
- Understand the Role of Evaluation: Gain a comprehensive understanding of how evaluation signifies its importance in enhancing organisational performance.
- Explore Evaluation Frameworks: Learn a structured approach to creating evaluation strategies using models like Kirkpatrick and LTEM.
- Develop Data Storytelling Skills: Master the principles of translating evidence into a compelling narrative that drives action.
- Implement Practical Strategies: Apply evaluation theories to improve the effectiveness of learning experiences in real-world scenarios.
Learning Outcomes
By the end of this course, learners will be equipped to:
- Define meaningful success measures aligned to organisational priorities and stakeholder expectations.
- Select and apply appropriate evaluation frameworks to your learning programs.
- Identify, gather and report on both quantitative and qualitative data.
- Evaluate learning impact at individual, team and organisational levels and recommend actions to adapt or scale initiatives.
- Use evaluation and impact insights to embed continuous improvement in learning solutions.
- Collaborate with stakeholders and use data to refine learning and ensure accurate output.
Course Content
This course delves into the practical applications of evaluation in L&D environments.
- Module 1: Why Should We Evaluate Learning Impact? – Aligning measures with learner needs, organisational targets and stakeholder expectations.
- Module 2: Evaluation Frameworks & Models – Partnering with stakeholders to co-develop approaches using Kirkpatrick, Phillips ROI, Brinkerhoff, and LTEM.
- Module 3: Data Capture & Management – Understanding quantitative and qualitative measures, data privacy, and analytics tools.
- Module 4: Data Insights & Data Storytelling – Techniques to interpret data and use storytelling for decision-making.
- Module 5: Integration & Action Planning – Developing confidence in evaluation methods and planning for program rollout.
AITD Capability Framework
This course connects to the AITD Capability Framework through its focus on evaluating learning beyond participation and satisfaction, and demonstrating impact on performance, capability and strategic organisational outcomes.
The proficiency levels below indicate the level of capability the course most closely aligns with.
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Intermediate: Evaluation Design, Data Analysis & Insight Generation, Evidence-informed Practice
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Intermediate to advanced: Impact Measurement & Decision-Making
Audience
This course is ideal for L&D professionals tasked with the design and measurement of learning. You will learn the tools-of-the-trade to move beyond 'smile sheets' and demonstrate maximum retention and learning transfer.
- L&D Professionals and Managers
- Instructional Designers and eLearning Designers
- L&D Business Partners and HR Leaders
Delivery Options
Evaluation & Impact of Learning is offered virtually, face-to-face and in-house.
- Virtual delivery: A blended-learning course comprised of live virtual classroom sessions. Access to Zoom is required.
- Face-to-face delivery: One-day workshop at CBD locations across Australia.
- In-house delivery: Delivered to your team exclusively, online or in a location of your choice.
- Follow-up Impact Session: A quarterly opportunity to network and focus on the application of learning.
