Course Overview
Learning is no longer judged on participation or satisfaction alone — it must demonstrate clear impact on performance, capability, and strategic organisational outcomes.
This practical, hands-on course will equip you to design, implement and communicate robust evaluation strategies that go beyond surface-level metrics. Participants will learn how to align evaluation with organisational priorities, capture meaningful data, generate actionable insights, and tell compelling learning impact stories that influence decision-making and ensure ongoing commitment to learning.
By undertaking this course, participants will be able to confidently answer the question: "Did this learning initiative make a difference, and how do we know?"
Course Objectives
- Understand the Role of Evaluation: Gain a comprehensive understanding of how evaluation signifies its importance in enhancing organisational performance.
- Explore Evaluation Frameworks: Learn a structured approach to creating evaluation strategies using models like Kirkpatrick and LTEM.
- Develop Data Storytelling Skills: Master the principles of translating evidence into a compelling narrative that drives action.
- Implement Practical Strategies: Apply evaluation theories to improve the effectiveness of learning experiences in real-world scenarios.
Learning Outcomes
By the end of this course, learners will be equipped to:
- Define meaningful success measures aligned to organisational priorities and stakeholder expectations.
- Select and apply appropriate evaluation frameworks to your learning programs.
- Identify, gather and report on both quantitative and qualitative data.
- Evaluate learning impact at individual, team and organisational levels and recommend actions to adapt or scale initiatives.
- Use evaluation and impact insights to embed continuous improvement in learning solutions.
- Collaborate with stakeholders and use data to refine learning and ensure accurate output.
Course Content
This course delves into the practical applications of evaluation in L&D environments.
- Module 1: Why Should We Evaluate Learning Impact? – Aligning measures with learner needs, organisational targets and stakeholder expectations.
- Module 2: Evaluation Frameworks & Models – Partnering with stakeholders to co-develop approaches using Kirkpatrick, Phillips ROI, Brinkerhoff, and LTEM.
- Module 3: Data Capture & Management – Understanding quantitative and qualitative measures, data privacy, and analytics tools.
- Module 4: Data Insights & Data Storytelling – Techniques to interpret data and use storytelling for decision-making.
- Module 5: Integration & Action Planning – Developing confidence in evaluation methods and planning for program rollout.
Audience
This course is ideal for L&D professionals tasked with the design and measurement of learning. You will learn the tools-of-the-trade to move beyond 'smile sheets' and demonstrate maximum retention and learning transfer.
- L&D Professionals and Managers
- Instructional Designers and eLearning Designers
- L&D Business Partners and HR Leaders
Delivery Options
Evaluation & Impact of Learning is offered virtually, face-to-face and in-house.
- Virtual delivery: A blended-learning course comprised of live virtual classroom sessions. Access to Zoom is required.
- Face-to-face delivery: One-day workshop at CBD locations across Australia.
- In-house delivery: Delivered to your team exclusively, online or in a location of your choice.
- Follow-up Impact Session: A quarterly opportunity to network and focus on the application of learning.
