Do you facilitate meetings or learning courses? Are facilitating strategic planning or change management workshops part of your role? This course will help advance your delivery skills so that you can chair meetings, implement training and run workshops with confidence.


During this course, you will learn how to establish ground rules, engage with participants, keep content on track and deliver pertinent results. Our experienced facilitators will model best practice as you work your way through the learning process, engaging with the content and other participants, and reflecting on experiences.


By the end of this course, you will be able to:

  • warm-up groups and facilitate for learning or information sharing
  • engage and connect with both individuals and groups
  • implement an effective facilitation framework
  • gauge and manage unforeseen changes in group or individual behaviours
  • promote suitable activities to increase comprehension and engagement
  • uncover the elements of useful questions.


This course is ideal for professionals looking to improve their facilitation skills, managers wanting to run more effective meetings or corporate trainers who would like practice facilitating versus training.

Delivery Options

Facilitation Skills is offered virtually, face-to-face and in-house.

Virtual delivery | A blended-learning course comprised of self-paced content to start with, followed by 2 live virtual classroom modules run over one day and finally, a live interactive webinar where all learners will meet with the course facilitator 2 weeks after the classroom modules finish, or a full 1 day course without the interactive webinar. Access to Zoom is required. Please note, online dates are aligned to each course specifically.  Please only register for a course when you can attend all exact dates listed.  Feel free to reach out to the programs team if you have any questions about attendance.

Face-to-face delivery | 1-day, face-to-face course in CBD locations across Australia.

In-house delivery | Delivered to your team exclusively, online or in a location of your choice. Find out more about in-house delivery.


To discuss membership benefits or learn more, click contact us or call us on +61 (0)2 9211 9414.