Trainers and L&D professionals, managers and team leaders who run meetings or workshops, organisational development professionals, and anyone new to facilitation or considering it as a career. No prior experience is needed.

Training is about delivering content and building skills. Facilitation is about guiding a group process so the group itself reaches understanding, decisions or outcomes. Many participants tell us this distinction is the most valuable thing they take away, and the course gives you a framework and techniques for both.

How to scope and prepare a group process, choose the right activities for your purpose, contract and warm up a group, manage group dynamics and communication, respond to challenging behaviours and unexpected change, ask useful questions, and consolidate outcomes. You leave with your own facilitation action plan.

It is a one-day course, 9:00am to 4:30pm, delivered live online via Zoom or face to face in Sydney, Melbourne, Brisbane and Canberra. Some online dates include an optional follow-up webinar with your facilitator two weeks later. You earn an AITD certificate and a digital badge on completion. In-house delivery is also available for teams.

Experienced facilitation specialists from the AITD facilitator team, including Pam Macdonald, Dr Cathryn Lloyd, Dianna Verlaan, Andrew Lawson, Cheryle Walker and Tony Sloman. The facilitator for each date is shown on the event listing.

It is mapped to the AITD Capability Framework at a foundational to intermediate level, building capability in Facilitating Learning, Planning for Delivery and Facilitation. See the AITD Capability Framework for the full set of L&D capabilities.