Global Trends: Tackling Skill Gaps through Competency Models (251105WEB)

Overview:
As workplaces adapt to rapid technological change, globalisation, and evolving employee expectations, closing skill gaps has never been more critical. Competency and capability models provide a powerful way to align workforce skills with organisational strategy—while also supporting culture, wellbeing, and adaptability.

In this interactive panel, leading experts will share global perspectives on how competency models are being applied in practice, the challenges and opportunities they reveal, and what’s next in an AI-driven, fast-changing landscape.

What You’ll Learn:

• How organisations are using competency models to address skill gaps and drive workforce capability.
• Success stories and lessons learned from applying frameworks across industries and regions.
• How competency models can strengthen culture, wellbeing, and employee engagement.
• The impact of AI, automation, and new workplace dynamics on competency design.
• One actionable step talent leaders can take to ensure their models are sustainable and future-ready.

Speakers:

• Sonali Goel – Senior Director of Talent & Development, Macmillan Publishers
  
  

  Sonali Goel is an experienced talent management executive with a proven ability to drive business success through people-centric strategies. Possessing a deep understanding of global business dynamics, Sonali collaborates closely with leaders to foster high-performing, inclusive environments. Sonali has consistently delivered results that enhance employee engagement, retention, and overall organizational performance. Her strong strategic thinking and adaptability allow her to thrive in complex global environments. 

  Presently the Senior Director of Talent and Development for Macmillan Publishers, Sonali has also worked with Samsung, McAfee and Dell. Recognition for Sonali includes being honoured as a 2024 CLO Learning in Practice Award winner and 2022 Power 100 honouree by Diversity Woman Magazine.

  Sonali is certified in Change Management, Hogan Assessment Systems, Myers-Briggs Type Indicator, Predictive Index, Professional Coaching and Insights Discovery. Additionally, Sonali is a certified EMT and volunteers time with her town’s Ambulance Corps.

• Phillip Campbell – CEO, enigmaFIT & Cognitive Neuroscientist
  
  

  Phillip Campbell is a cognitive neuroscientist and CEO of enigmaFIT, an executive brain-coaching company. He has worked with C-suite executives, business leaders, and entrepreneurs across the USA, Europe, UK, and Asia-Pac from organizations such as The Boston Consulting Group, Microsoft, Bank of America, Westfield Corporation, etc.

  Phillip focuses on how the brain processes information and how it rewires itself to enhance our ability to think, relearn, and adapt. He is also the author of the Amazon #1 Best Selling Book, ‘Brain Habits: The Science of Subconscious Success’. Phillip empowers executives to unlock their full cognitive potential and thrive in today’s rapidly evolving business and turbulent AI landscape.

• Luba Trost – Program Manager, Memorial Sloan Kettering Cancer Centre
  
  

  Luba Trost is a strategic HR professional with a passion for enhancing employee engagement at every career stage.  Seventeen years of experience, along with training in psychology, research, and management consulting, have given her a distinct perspective on what differentiates top employers. She holds expertise in building positive workplace culture to optimize performance, foster innovation, and improve business outcomes.

  In her role as a Program Manager at Memorial Sloan Kettering Cancer Center (MSK), Luba takes a holistic approach to Work/Life through caregiver support, wellbeing initiatives and community building experiences. She designs programs that serve over 22,000 employees and recognize the difference that each role makes towards MSK’s mission, both on the battlefield of cancer care and behind the scenes. Luba has also served as an ATD NYC board advisor and lead various mentorship programs aimed at helping industry leaders improve the world of work.

  Luba holds a B.A. in Psychology from CUNY Hunter College and an M.S. in Organizational Development from Fordham University. She lives in New York City with her husband and their two-year-old son, with whom they are enjoying daily new adventures.

• Jacqueline Menyhart – Leadership & Training Consultant
  
  

  Jacqueline is the CEO of Ethos CRS, a leading Australian L&D consultancy providing bespoke capability solutions to government. She has over 17 years experience advising on learning, leadership and organisational development across International, Commonwealth and State public sectors. She is an experienced facilitator, with particular expertise working with public sector leaders to develop their skills from emerging to executive leadership levels.

  Previously, Jacqueline practiced as a solicitor in prosecutions, international crime, and diversionary sentencing. Jacqueline has worked on a variety of development projects internationally in the UK, Thailand, Vietnam, Fiji and Cambodia. She holds an MA, LLB, BA, and is a graduate member of the AICD.

• Facilitator: Morgean Hirt – Director of Credentialing, Association for Talent Development (ATD)
  
  

  As Director of Credentialing for the Association for Talent Development, Morgean Hirt is responsible for the overall management and leadership of the ATD Certification Institute and facilitated the development of the Talent Development Capability Model, Talent Development Career Pathways, and a variety of related interactive tools.  She has over thirty years of non-profit experience in professional certification, standard setting, and career development across a variety of professions. 

  As an Institute for Credentialing Excellence Certified Credentialing Professional (ICE-CCP), Morgean has devoted her career to advancing professions through the establishment of competency frameworks and industry standards, including clinical research, massage therapy, charitable fundraisers, K-12 ed tech leaders, and healthcare information systems.  Morgean provides strategic leadership and technical expertise in developing and implementing competency models and credentialing programs, focusing on policy, research, and test development.

Who Should Attend:

Learning and development professionals, HR leaders, and executives seeking to understand global trends and practical strategies for tackling skill gaps through competency models.

Please Note:

• By registering for this event, you are agreeing to our terms and conditions.  Event and course cost pricing is quoted gst exclusive.
• This webinar will be recorded for registered attendees who are unable to attend on the day.
• Registrations close 3 November 2025
• Times are stated in AEDT (Tuesday November 4^th 6pm NY time)