Why Creating Moments That Matter is the Foundation Stone to Building Learning that Continues to Resonate in the Future of Work

Andrea Tham | Head of Capability Development and Change, Gilbert + Tobin


In this new hybrid way of working, the power of creating valued human to human interaction opportunities (aka moments that matter) within the learning experience can often by overlooked. I'll look to share real life examples of how we used this as a lever in Gilbert + Tobin to embed as part of our new future skills focussed curriculum. I'll share how this has helped us prepare for the new way of working, and to re-spark a culture of learning that had fallen by the wayside at Gilbert + Tobin.


KEY TAKEAWAYS
  1. Investing in human skills as a key capability of skills for the future.
  2. Listening to the modern learner through the creation of moments that matter.
  3. The value of having data driven learning experience design.

Andrea Tham

About Andrea

Andrea Tham is the Head of Capability, Development and Change at Gilbert + Tobin.

With over 17 years of experience in HR and Learning, she leads the Capability function that sets the strategic direction for Gilbert + Tobin to lead the way for law firms in the development of talent.

Driven by her strategy of innovation and improving employee engagement, Andrea is transforming Gilbert + Tobin’s focus on creating a culture of learning fit for the future.

Andrea has held senior roles across Learning, Organisational Development, Talent, Leadership, Capability and Performance with leading companies. The range of sectors she has worked across include: Telco, Professional Services, Financial Services with leading brands; Telstra, KPMG and Macquarie Bank among others.

Andrea’s approach is always one of a partnership; connected, collaborative and seeking to build relationships. She is a champion of being adaptive and agile, future focused and moving fast.

She loves what she does, and she loves making a difference.