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KEYNOTE SESSION DETAILS
Gordon Dryden - THE SEVEN KEYS TO UNLOCK THE FUTURE
Download the first 34 pages of Gordon's upcoming text UNLIMITED - the new learning revolution and how to unlock it
At a time when the world is concentrating on financial-market problems, another future is emerging. And that is about to completely change every aspect of business, work, education, schooling, learning and play. This interactive presentation, by the world’s biggest-selling non-fiction author, shows how.
This presentation will highlight:
- How everyone has a talent to be great at something, but not everything (the personalization key).
- How management’s main job is to blend talents into multi-talented teams (the co-creative key).
- How to build lifelong learning into every business process (the interactive key).
- How to blend national and local networks into international teams (the global and sharing keys).
Gordon Dryden is the New Zealand-based international co-author of The Learning Revolution, with 10.2 million copies sold in China and translated into 20 languages; plus his just-released book: UNLIMITED: The new learning revolution and the seven keys to unlock it. For a decade, Gordon Dryden’s was “New Zealand’s John Laws”. He’s since produced 22 television programs on new methods of learning. He comes to our Sydney conference after keynoting, with three Nobel Prize-winners, an international learning convention in Mexico, visited by 5000 people. With a background in multimedia journalism, he’s an expert in using interactive digital technology to reinvent schooling, teaching and training.
Dr Rich Allen - DYNAMIC PRESENTATIONS: MAXIMISING THE IMPACT OF YOUR MESSAGE ON INDIVIDUAL LEARNERS
Traditional corporate presentations aren't designed for the way the human brain works. This session reveals the scientific secrets of delivering highly engaging presentations. Learn how to ensure your participants both enjoy and remember your presentations, by creating the optimum conditions for the brain to process, analyse and recall information.
This presentation will highlight how to:
- Engage participants with training course content
- Ensure understanding
- Embed strong memories
- Trigger recall to prompt behavioural change
Rich Allen is a highly regarded educator and master trainer, with a Ph.D. in Educational Psychology. His cognitive learning theory research, which provided understanding on how the brain receives, processes, stores, and recalls information, forms the basis for his radical approach to teaching, presenting and facilitating. In 25 years of taking his ideas around the world, he has changed the lives of thousands of trainers and executives, by giving them practical new presentation and training techniques that massively increase personal effectiveness. Rich works with executives and corporate training divisions in the United States, Canada, England, Australia, New Zealand, Hong Kong, Singapore, Brunei, Russia, Jordan, and Brazil. He also runs 'train the trainer' programs and is the best-selling author of TrainSmart. His clients include: Price Waterhouse Coopers, Dupont, AT&T, the New Zealand Defense Force, General Motors, KiwiBank, L'Oreal, IBM, and Porsche.
Dr Eddie Blass - TALENT MANAGEMENT: MAKING OR BREAKING ORGANISATIONAL LEARNING
According to McKinsey’s there is a ‘war on talent’ and those organisations that will survive in the longer term are the ones that can recruit, develop and retain the talent they will need in the increasingly competitive knowledge economy. Coupled with the possibility of an economic downturn, Talent Management is high, if not top, of most HR/HRD Directors agendas, and commonly found on the agenda of CEO’s and Board Meetings. But what exactly is ‘Talent Management’ and does it really help ready an organisation for its future and make it more recession proof? This presentation delves into the rhetoric and reality of talent management, drawing on data from 20 case study organisations, and looks at how talent management practice can either contribute to or detract from organisational learning depending on who, how and why it is being implemented.
This presentation will highlight:
- The importance of the strategic goal that underpins a talent management process.
- How to define ‘talent’ in a manner that doesn’t leave employees feeling ‘talentless’.
- Development interventions that ensure talent management contributes to Organisational Learning.
- How talent management can ‘break’ Organisational Learning.
Eddie Blass is a Senior Lecturer in Professional Learning at University of Hertfordshire and was the lead researcher in the Chartered Management Institute’s year long research project into Talent Management. Eddie spent over 3 years at Ashridge Management School before making the shift to a school of education, specialising in leadership development practice, after over 5 years lecturing in HRM/HRD. Eddie’s doctoral thesis at Durham University was on ‘The Future University’ and she continues to research into issues that are dominating the future agenda for organisations and education. She is well published in books, journals and professional publications, and her most recent book is ‘Talent Management: Cases and Commentary’ which gives a fuller picture of the CMI research results along with her own commentary on what the findings mean in practice.
Paul Bowles - CORPORATE UNIVERSITIES: THE HOW AND WHY!
Corporate universities have not been a prominent feature of the corporate training and development landscape in Australia, although Thales has benefited from Corporate Universities for over 20 years. During 2008, Thales Australia (part of the 70,000 Thales Group) implemented the seventh Thales University Campus based in Sydney, covering 3,700 employees Australia wide.
This session will highlight how Thales University has transformed the traditional L&D function including:
- Aligning local needs with global strategy
- Changing the business model to reduce overhead costs
- Creating a customer driven approach for the L&D department
- Partnering within and outside your organisation
Paul Bowle's career with Thales began in April 1998. He is responsible for Learning & Development delivery throughout the company in Australia and is a member of the worldwide Thales University Leadership Team.
Prior to founding Thales University, Sydney, Paul set up Thales University in Washington DC whilst serving as HR Director for the company’s US businesses. In his time working for Thales in North America, Paul was responsible for a partnering with the business providing strategic advice on a range of people and culture areas affecting business performance.
Previous to this, Paul has held a number of senior international positions in the Group based in UK and France including Professional Development Manager for the worldwide Land & Joint Systems Division and Sales & Marketing Manager for Thales University in UK.
Prior to working for Thales, Paul worked for IBM in UK and NCR in Australia.
Rosemary Campbell & David Riordan - LESSONS FROM MOVING TAFE FROM BIG TO BESPOKE
TAFE has come a long way over the past decade. Always passionate to achieve the best for their students, TAFE Institutes have reinvented themselves individually and collectively to thrive in the highly competitive VET environment. TAFE NSW offers the best of both worlds – the organisational clout that can come with all 11 of its Institutes lined up together and the resourcefulness of tailor made solutions developed by highly skilled teachers and business development managers with excellent industry and regional knowledge.
TAFE NSW now reaches out to local, regional, state, national and international coverage for vocational and educational training. It’s got the breadth, depth, systems, capability and flexibility to work with corporations, SMEs, government departments and individual students and arrive at some very big training solutions and some very bespoke ones. Be surprised and delighted by what they are doing.
This presentation will highlight:
- Training partnership models
- How to fund training
- How to organise learning on the job, not away from it
- How training can improve profitability
- Using training to meet regulatory and certification requirements
- How recognising diversity can enrich your workplace
Rosemary Campbell is the Director of TAFE NSW Riverina Institute, an organisation known for its strong and diverse partnerships with employers, government departments, communities and with other providers, and for its outstanding student outcomes. Under Rosemary’s leadership, Riverina Institute staff have adapted and adopted every available mechanism to develop customised quality education and training solutions and pathways from the class of one to multi million dollar national training contracts for both the public and the private sectors. Rosemary was recently recognised for her exceptional services to public education and training.
David Riordan is the Chief Executive Officer of the NSW Department of Education and Training International and TAFE National Business. He has direct responsibility for international projects and delegations and the TAFE NSW National Business Office, as well as oversighting all International students in NSW Government schools and TAFE NSW. During the lead up to the Sydney Olympics, David managed the training of the workforce for the Games on behalf of TAFE NSW. This involved the training of over 100,000 people across 1200 job roles and was the biggest educational project ever undertaken in Australia. This expertise was later exported to Athens and Beijing effectively making TAFE NSW a world leader in the training of large workforces. In recent years David has successfully worked with a diverse group of large national and international clients assisting them to reshape their workforce planning and development making them more responsive to their clients and customers.
CONCURRENT WORKSHOP DETAILS
SURVIVING THE ECONOMIC STORM; THE IMPORTANCE OF ORGANISATIONAL L&D IN TOUGH TIMES
Rosemary Howard, Executive Director and Conjoint Professor Executive Programs, AGSM Executive Programs, Australian School of Business, UNSW
Drawing on recent research from the Australian School of Business and 15 years experience leading divisions in Telstra, Rosemary Howard will discuss the importance of organisational learning and development during tough times.
This session will highlight:
- The role of organisational L&D in the development of resilient organisations
- Data, facts and stats to support a case for greater investment in organisational learning
- The value of organisational learning, particularly in a tightening economic environment
Rosemary Howard is the Executive Director and Conjoint Professor at AGSM Executive Programs, part of the Australian School of Business at UNSW. She is responsible for the leadership and growth of AGSM Executive Programs and for deepening client partnerships and the alumni network. The school’s aim is to help individuals meet their lifelong learning goals and help organisations build management capability and develop talented leaders, through the delivery of world class open and custom executive education.
Rosemary brings a wealth of management experience to her role with over 15 years corporate leadership experience with Telstra in Australia and New Zealand and a further 12 years senior management experience in the NSW public sector. Rosemary holds a Bachelor of Science and Masters of Social Science from UNSW, Graduate Diploma of Management from AGSM and has almost 10 years experience in public and private education in Australia and the US.
READY, SET, WORK: GETTING GRADUATES READY FOR THE WORKPLACE
Nicola Atkinson, National Learning and Development Manager, Blake Dawson & Jasmine Denkha, Learning and Development Consultant, Blake Dawson
The session will explore a suggested methodology for helping graduates acquire technical skills. The method of focus is accelerated learning focusing particularly on graduates in a law firm. Gen Y graduates ask for flexibility in their work and the current economic climate may soon demand it. In this context, accelerated learning is a great way of ensuring that graduates are provided with the necessary technical skills quickly and easily.
This session will highlight:
- Devising a program to assist the acquisition of technical skills
- The concept of accelerated learning and how it can work in a professional services environment
- The benefits of accelerated learning in engaging and retaining Gen Y
- Using accelerated learning to promote flexibility of your staff in an uncertain economic climate
Nicola Atkinson joined Blake Dawson in 1999 and became its National Learning & Development Manager in 2007. Educated in Brisbane, Nicola completed a Masters of Law at the University of London in 1990 and has since lived and taught in London, Hong Kong and Singapore.
Nicola is currently undertaking a Masters in Communication in Professions and Organisations at Macquarie University. Nicola leads the L&D team at Blake Dawson nationally and looks after the graduate development program.
HOW TO FIND AND ENGAGE THE RIGHT ADVISOR
Pam Macdonald, Director, Broadspring Consulting
One of the biggest questions we need to ask and answer is how do I find the right service provider? As we increasingly look to external specialists or outsourcing to enhance what we do it is more and more important to not only find but to select the right advisor. Each advisor will have strengths and talents - how can you establish the best fit between your need and their offering?
This session will highlight:
- What to look for in an advisor
- How to clarify if an advisor can deliver their promise
- A simple checklist to make the right match
- Insights to the latest tactics
Pam Macdonald is a pragmatic and well regarded senior human resources and change management professional with diverse and extensive experience gained from working in the public and private sectors. In addition, Pam has worked in a broad range of industries including electricity, consulting, financial services, retail and professional services in both line and project management roles in finance, inventory management, training, human resources, learning and consulting.
Known for her energy and passion for people Pam’s dynamic and outcome oriented approach has seen her forge a successful track record in coaching, managing and developing teams, delivering outcomes, project management and change management. Pam’s most recent focus has been on working with individuals and organisations to support, guide and assist their journey through transformational change.
TRANSFER OF LEARNING - HOW DO I MEASURE A PROGRAM'S SUCCESS?
Julia McIntyre, Group Manager Learning and Development, UCMS Group
Successful transfer of learning requires that training content be relevant to the task, that the learner can learn the training content, and that the learner is motivated. How we design the training is critical. Instructional designers need to determine whether the skills being taught require near transfer or far transfer so that they can design the program accordingly. What is transfer? Why is it important? How do L&D professionals gauge whether or not transfer has taken place?
This session will highlight:
- Transfer models
- Definitions of key concepts
- Near transfer and far transfer
- Transfer strategies
Julia McIntyre has worked at UCMS for over eight years and together with her team has implemented over 15 new businesses and delivered training to over 2,000 individuals per annum. Prior to managing UCMSacademy, Julia worked in several critical roles including Operations. Prior to joining UCMS Julia spent seven years at Diners Club International in a number of operational roles.
Julia has a Diploma Education and Training and a Master of Training and Development, both from the University of Melbourne and in 2006 was appointed to manage UCMSacademy.
BUILDING YOUR TRAINER'S TOOLKIT: 12 PROVEN TRICKS TO SPICE UP YOUR TRAINING
Marc Ratcliffe, Principal, MRWED Training and Assessment
This session adds 12 proven tricks to the Trainer’s Tool Kit which are aimed at engaging students, promoting reinforcement and supporting learning. Techniques include get-to-know-you, warm-ups, perception games, 2 minute energisers and "fun" summaries.
This session will highlight:
- An awareness of how to use training games to build enthusiasm and reinforce learning
- How to build a "trainer's toolkit" of practical activities which can be used to engage participants
- Activities to reinforce and support learning
- How to gain greater control of sessions, through holding participant attention
Marc is the founder and Principal of MRWED Training and Assessment, a private Australian registered training organisation, specialising in trainer training. He has been involved in workplace and Vocational Education for 14 years and has delivered training to thousands of students in areas as diverse as business management, health and safety, marketing, team building and training and development.
This experience includes conducting over 250 courses in “trainer training” in the last 10 years. In addition to this, he has presented training-related workshops internationally throughout Asia, North America and Africa. He is a Registered Teacher and has completed a Masters in Education specialising in Adult and Workplace Education. His organisation MRWED is one of Australia's leading providers of trainer training, supporting more than 10,000 students since 2000. Furthermore, the organisation was named as a State Finalist in the Private Training Organisation of the year in 2008.
DEVELOPING A FLEXIBLE WORKPLACE: L&D'S ROLE IN TIMES OF RAPID CHANGE
Alan Mence, Colleague Development Specialist, Pfizer Australia
Increasingly, employees are seeking opportunities to optimise work, family and lifestyle goals. At the same time, employers are looking to create a more flexible and agile workforce that can meet the demands of a rapidly changing and competitive marketplace. The session will explore how L&D professionals can create meaningful and engaging development opportunities to enable all people in the organisations to learn how flexibility can work and implement appropriate strategies.
In short: going beyond the written policy document and developing skills and understanding around workplace flexibility.
This session will highlight:
- Learning and development options to effectively manage change and flexibility
- Ideas to educate and align values, policy, process & procedure formulation
- The types of educational working toolkits that can be established for managers & employees
- The challenges faced by organisations dealing with change and flexibility and how L and D can effectively address these
Alan Mence has a diverse background in learning and organisational development, and professional qualifications in Training and Development. Alan brings energy and innovation to organisational in order that they may solve complex issues. He has worked in a wide variety of learning and development roles from instructional design and facilitation through to developing strategic development frameworks.
Alan’s areas of expertise and interest are in creating effective and creative learning solutions. Currently Alan is the Colleague Development Specialist at Pfizer Australia responsible for planning and implementing learning and organisational development across the organisation.
GROUP COACHING - AN INTEGRATIVE APPROACH TO COACHING IN ORGANISATIONS
Paul Lawrence & Genevieve Vignes, Whyte & Coaches
One-to-one executive coaching is now regarded by many as one of the most effective interventions in the organisational development toolbox. As the industry continues to grow, purchasers of coaching services are looking for coaching solutions that:
i) are scalable
ii) support widescale organisational change
iii) form part of a wider strategy to enhance managers self awareness and own coaching skills
Group coaching is an emerging discipline that:
i) can be a highly effective component of cultural/organisational change programs
ii) offers new possibilities in facilitating the development of self awareness in leaders
iii) allows for the simultaneous learning of coaching skills and being coached
iv) for some managers may be more cost effective than one-to-one coaching
This session will highlight:
- Group coaching and how it compares and contrasts with one-to-one executive coaching, team coaching, coaching skills workshops and group therapy
- How group coaching can add value within an organisation
- How to implement an effective group coaching program
Dr. Paul Lawrence spent 14 years with BP where he performed leadership roles in different countries & cultures, including the UK, Spain, Portugal, Japan and Australia. He led the design and development of the first global leadership program for BP in 2002-03, a program that won a number of awards and was written up for the Harvard Business Review. Since emigrating to Australia he has continued to work in the field of organisational and leadership development with a particular interest in executive coaching. Paul combines his interest in coaching with his background as a trained counsellor/psychotherapist to develop new forms of coaching that will add value in the corporate setting. Paul is a practising executive coach with a number of organisations including Whyte & Coaches.
Genevieve Vignes has been coaching individuals and teams for the last 8 years. Prior to this she spent over 15 years in senior management roles in the financial services industry where she gained depth of experience in start-ups and change management. Genevieve now specialises in leadership development for individuals and teams. She has worked in a range of industries including financial services, telecommunications, fast moving consumer goods, professional services, public sector and IT. Genevieve works as a coach with the Whyte and Coaches group.
STEP AWAY FROM THE SESSION PLAN AND LEARN TO HAVE FUN
Lucie Booker, Principle, Lucie Booker Learning Services
It‘s hard to step away from session plans, learning outcomes and business needs to be creative in our training. This session includes tips and strategies on how to improve the creativity of your training programs to make them more engaging.
This session will highlight:
- The benefits of delivering more creative training
- The top ten weaknesses of organisational training
- Realistic ways to integrate accelerative learning into your program
- Easy ways to incorporate different learning styles into your session
- Tips and ideas for activities
Lucie Booker has been training people for over fourteen years. She is passionate about learning, working with adult learners and delivering effective training programs. Lucie is a perceptive and vibrant facilitator; she creates a safe training environment that allows learner’s to fully engage in the learning and challenge themselves to try new skills and behaviours.
Lucie has a broad range of learning and development experience; she has developed industry wide training strategies, developed and delivered leadership programs, run training centres for people with disabilities, developed in-house training strategies and delivers the new Certificate IV in Training and Assessment.
100% TRANSFER OF LEARNING TO THE WORKPLACE
Dr Pat O'Flaherty, L&D Implementation Manager, Thales
Effective preparation is the key to almost any Organisational Learning. This is especially true when we wish to bring about organisational change. This workshop starts by providing basic background information on business customer interaction. The workshop then provides specific tools that you can use to change the business customer interaction, and organisational learning for developing management capabilities in your organisation.
This session will highlight:
- The importance of understanding a win-win Business Customer Relationship
- Examples of Customer Relationship that reflect the characteristics of today's world and business environment
- Matching categories of Customer Business relationship with examples from your own organisation
About Pat O'Flaherty
After spending over 25 years in Senior Management roles in the Manufacturing Industry I moved into Learning and Business Development in 1996. I have spend the last 3 years fully focused on L&D and completed my PhD in Adult Learning in the Workplace in 2007.
GETTING CLIENTS IN ANY ECONOMIC CLIMATE
Eddie Smith & Rolene Liebenberg
When the economy contracts, L&D is often one of the first departments to get the axe. How can you make sure that your business grows even (or especially!) when the economy shrinks? This session is specially designed to help contract trainers and facilitators succeed in 2009.
This session will highlight:
- New ideas about how to target clients
- Specific selling techniques that you need in a downturn
- What to start doing, stop doing and keep doing in their businesses to make the most of current conditions
Eddie Smith has more than twenty five years experience in the management of national business development teams. He is the Principal of the sales management consultancy Sales Schematics Australia (SSA). SSA offers sales development and account management programs. Eddie is the creator and author of the respected Sales Mastery and Clients-for-life programs.
Rolene Liebenberg has more than 20 years experience in designing and delivering programs in the fields of Trainer training, Presentation Skills and Sales. She is the Principal of CSC Coaching and Sales Consultancy.
Both Eddie and Rolene are Independent Sales Consultants for Miller Heiman, the Sales Performance Company. For 30 years, Miller Heiman has brought precision to the art of selling. Their simple, powerful processes and tools help drive performance, especially when the sales cycle is complex and the marketplace is demanding.
GIFTS FROM IMPROVISED THEATRE FOR TRAINERS
Viv McWaters, Director, Beyond the Edge
The paradox of improv - you can practice to be spontaneous! In this session we will explore six of the key improv rules and see how you can apply them when delivering training to help make your session sparkle with spontaneity, joy and focus.
This session will highlight:
- What it means to improvise, and when it's appropriate to do so
- Practical improv activities that you can use when next training
- An understanding of the 'secrets' of improvisation and how to apply them to your own work
- How learning is enhanced through spontaneity
A consultant of many talents, Viv's work is as diverse as her clients, and includes such areas as thinking and planning, organisational change and effectiveness, leadership, communications, community development and evaluation. Participation and involvement are key principles that underpin all of Viv's work. She uses a range of participatory approaches to facilitation and learning, including Technology of Participation, Open Space Technology, Solutions Focus approach, action methods, drama, improvisation and humour.
As an active member of various networks and organisations Viv is continually updating and developing her skills so as she remains on the leading edge of facilitation and learning practice.
Viv’s style is to bring a kind of planned spontaneity to her work; her relaxed and informal approach is backed by robust theoretical knowledge and clear intent. Keeping it fresh is just as important for participants as it is to Viv who brings new learning and a tailored approach to every session.
MAKING IT REAL! - STRATEGIC ALIGNMENT 101
Wendy John, Learning & Development Manager, Australasia, Jones Lang Lasalle
Does your L&D function live in 'touchy feely land'? This interactive and practical workshop steps L&D Managers through the challenge of strategically aligning L&D to ensure the achievement of corporate targets.
The quest to align L&D functions is a difficult but not insurmountable task. Challenging the function of L&D as purely ‘touchy feely’ engagement driver, this session will provide L&D Managers the practical tools and steps to move L&D into its rightful place of business partner and driver of corporate success. Though this interactive and engaging workshop, participants will examine why L&D often doesn’t align with business strategy and discuss the impact of the historical role of training in Australia.
This session will highlight:
- The 7 steps to strategically align your L&D function
- The 5 competencies required to make it happen
- The 3 keys to get what you want for L&D
- The 1 reason you cannot ignore the need to align
Wendy John is a dynamic Learning & Development professional with over 10 years experience. Currently Wendy is Australasian L&D Manager for the leading global real estate and money management firm, Jones Lang LaSalle. Her extensive experience across the L&D paradigm is truly international - from managing shipboard training for the worlds largest cruise line, to greenfield start-ups for 5 star hotel properties in Africa, Dubai and Geneva. Wendy’s exposure to these diverse and uniquely challenging environments was the catalyst for her journey to identify ways to align strategy with operations to drive genuinely sustainable L&D outcomes.
An accomplished facilitator, Wendy's vibrant and collaborative approach is underpinned by her expertise in designing and executing L&D functions that deliver true return on investment through positive performance and impact on the 'bottom line'. Wendy's qualifications include a Bachelor of International Business, current post grad studies in International Relations and Cert. IV TAA.
ARE WE SEEING THE DEATH OF TRAINING (AS WE KNOW IT)?
Jerry Connor, Director, Bridge Partnerships Australia
For a long time L & D professionals have been aware of the challenges of sustaining training, and indeed the research shows that as little of 10% of content often goes on to be used. But now something different is happening and this session will examine how organisations are finding increasingly dynamic ways of integrating content, coaching and on the job learning.
This session will highlight:
- Techniques to increase on the job learning
- Strategies for integrating coaching, events and e-learning
- New ways of delivering material (eg. remote team building, one to one courses)
- Insights into how three global companies are seeing learning.
Jerry Connor is founder of the Bridge consultancy and a specialist in leadership and culture change. Over the past 20 years he's worked with many of the world's most successful companies on projects that range from global culture change programs with the likes of Unilever and Tesco to working with Victorian schools on how to create a culture of innovation.
Author of the book "Why Work is Weird" and founder of Coach in a Box Jerry is a keen innovator in the field of learning and development and has a fascination about how learning and development needs to shape its role into the future.
Jerry moved to Australia in 2007 with a brief to build businesses in the Asia Pacific region. Since then he's built teams in Sydney and Singapore and worked in clients in Japan, China, India, Thailand, Singapore - and of course Australia. Within Australia he is working on many projects including the Coles renewal program and AGL's program to link 360 to the ongoing development of its managers.
CORPORATE LEARNING: LEVERAGING THE BASICS
Gerri Binns, Director, People & Performance, Deloitte
As today’s organisations continue to rapidly change in response to the current economic climate, building a powerful employee
value proposition has become essential for business success. Companies
can no longer have a static relationship with their employees—it must
be dynamic. What are companies doing to meet this challenge in the
learning space? During this presentation, you will hear from Deloitte
on what they are doing to develop strong employee relationships, enable capability and maintain motivation.
This session will highlight:
- Insights on building a powerful employee proposition
- An understanding how learning contributes to this space
- Case study of key development curriulum
- Practical tips that you can implement in your business
As Director People & Performance for Deloitte Australia, Gerri
Binns is responsible for many diverse aspects of Strategic Learning
and HR. Deloitte currently has 399 partners, over 4,500 people, and
expects $740m in revenue this financial year in Australia. Globally, we
are part of a $23 billion global network of associated firms operating
in nearly 140 countries, with 150,000 people. Direct areas of
accountability include National Learning & Development Curriculum,
Talent Development, Women in Business development & various People
projects.
HOW TO CREATE A COMPELLING LEARNING CULTURE
Ricky Nowak, Director, Confident Communications
This practical, high impact workshop will focus on the 3 core skills to ensure training is seen and recognised as core, high value and not discretionary or just simply to tick the box that it’s done. It will encompass strategies for both the Learning & HR practitioner who needs to influence those who hold the purse strings and make their case up the line, as well as providing training consultants with the skill to create proposals that influence and get signed off quickly.
Participants will compare and contrast smart techniques and strategies to determine their own pathways for growth and development which will in turn define their culture and reputation.
This session will highlight:
- What other professionals are doing to give them a winning edge as departments of high value
- An experiential opportunity to see, hear and practice new skills
- Practical and realistic examples (supported with evidence, tools and handouts) in order to assimilate into their own departments
Ricky Nowak, Director of Confident Communications, works with senior leaders and their teams to harness, develop and create sustainable top performing organisations. She helps and supports professionals present, communicate and lead effectively and persuasively from the Board Room to the Meeting Room by teaching key techniques to impact high performance and authentic leadership.
Ricky works in diverse industries ranging from mining, IT, finance, health, education, and government to retail and manufacturing with many of Top 100 companies in Australia and Asia She is a Coach for the Australian Institute of Company Directors, facilitator for TEC and CEO Institute, holds the highest international speaking accreditation as a CSP. She is a regular contributor to business magazines and newspapers in Australia and overseas, and the success of her latest book “How to Make Good People Great Leaders… and reap the rewards” with national radio stations and book shops around Australia has proven her work is used extensively now in the workplace as a reliable reference. Her Publications include: How to Make Good People Great Leaders and reap the rewards, Boost Your Success – Strategies for High Achievers
CREATING INSPIRED LEARNING
Sally Arnold, Director, Corporate Creative Directions
Learn how to tap into the resources that Olympic athletes and stars of the performing arts world use for performance excellence. And unlock this potential hidden within to transform your business and life success.
This session will highlight:
- Developing solutions to problems using creative thinking
- New skills for problem solving
- Achieving greater awareness of the strength of body/mind potential
Sally has a distinguished business and performing arts career including; performing with orchestras globally (initially with the original show of Jesus Christ Superstar), retailing, performing arts management and sports motivation.
Sally now combines all areas of her careers, in performing arts, business, and psychotherapy as a creative business coach. She works with major Australian companies and individuals and uses coaching techniques / creative training from the performing arts and elite sports world to assist companies in solving problems. Business people are able to fast track their success and obtain impressive results using this unique combination of “out of the box thinking”. This thinking is translated into corporate talk to give you “performances that stand out from your competitors’, and normally reserved to the world of elite performing artists and sportswomen and men.
DEVELOPING A LEADING TALENT STRATEGY
Vanessa Gavan, Managing Director, Maximus International
The purpose of this session is to provide a forum for Senior OD specialists and HR practitioners to explore the elements of good Talent Management Strategy.
The session will include:
- Strategic framework for talent management
- Up to date market trends in the arena of Talent Management
- Opportunity for different organisations to share approaches and techniques across each component of talent identification, management and development
This session will highlight:
- How to understand the talent within your organisation
- Proven ideas on how to develop talent
- Ideas about accelerating High Potential people
- A range of retention strategies
- Some pragmatic stories from both business and sporting arenas
Vanessa Gavan is the Managing Director of Maximus International and has been responsible for introducing tailored, leading edge assessment and development solutions across Australia, the UK and Asia. Her international consulting experience, including her position as Australasian Assessment Manager, TMP Worldwide and Alectus Recruitment, spans corporate clients such as Westpac, IBM, ANZ Australasia, Telecom NZ, Lehman Brothers Japan, Merrill Lynch London, TMP Worldwide, Fuji Xerox, Hutchison, Coca Cola Amatil, Horizon Communications, AAPT, Capital Finance, Energy Australia, MBF and more.
During her career, she has played integral roles in large scale assessment projects, mergers & acquisitions, business and people strategy development, and restructuring. As an Organisational Psychologist, Vanessa has a core competence in the design and implementation of psychometric and behavioural assessment and development solutions. She is also an experienced facilitator of strategic business planning workshops team development and training, and regularly speaks at industry forums and conventions. Vanessa is registered with the NSW Psychologist’s Registration Board, including the Australian and American Psychological Society.
CREATING STILLNESS IN THE TRAINING SPACE
Michael Timmins, Director, Masterpiece Meditation
Creating a space and dynamic in which learners are actually ready to
learn can be an ongoing challenge. In this interactive and experiential
session, participants will engage in a process that improves the
quality of thinking and positive state of mind. This session will show
trainers how to create stillness and peace in the training space and
provide them with skills that can be integrated in everyday life.
This session will highlight:
• A proven method to reduce stress in the training space
• Steps to increase person focus (and the focus of your learners)
• Practical examples to create a better learning environment
POISONED CHALICE OR PROMISING CHANGE? ORGANISATIONAL LEARNING IN IMPLEMENTING PERFORMANCE DEVELOPMENT
Margaret Hypatia, Manager, Workforce Development, South Australian Dental Service
Question: How do you implement a mandatory performance development system which employees see as a threat and managers see as a time-waster? Answer: Very VERY carefully! Learn how Margaret 'sold' the system to managers and staff, resulting in a 75% uptake and big improvements to morale.
This session will highlight:
- Dos and don'ts of implementing organisation-wide change
- When to train...when to entertain, promote, inform ...and when to leave 'em alone!
- Developing training for resistant participants
Margaret has been the Manager of Workforce Development for the SA Dental Service for the past three years. As well as implementing the Performance Development system, she has created a framework and associated training for leadership development and, with her team, doubled the amount of training offered while improving the satisfaction of managers and staff with the training offered.
For the fifteen years prior, Marg was Principal Consultant of Working Smarter, a South Australian company specialising in results-based staff training and organisational development.
SO YOU WANT TO BE A CONSULTANT
Kevin Lohan, Director, Endeavour Training and Development
20 years as a consultant through 3 recessions has taught me a lot about consulting. If you are planning to take that step yourself I promise you that this session will leave you with fresh ideas that work - even in tough financial times.
This session will highlight:
- Marketing tips that work and some that don't (even though many still try them).
- Strategies for pricing your services in ways that others rarely do (to the benefit of both yourself AND your client).
Kevin has been in L&D since 1986 and started Endeavour Training and Development in 1988. That's 20 years in business. He is an active AITD member - you may have read his regular column 'Out of the Box' in the journal and may have seen him as Master of Ceremonies at past AITD awards dinners. He has spoken at international conferences in Malaysia, Thailand and the USA and at past AITD conferences beginning in Adelaide 20 years ago.
Kevin has shared his tips on consulting in the past and promises to hold no secrets about how he has managed to succeed for 20 years. If you are planning to take the leap from employment to self-employment then this session will be your life jacket.
SOCIAL NETWORKS: THE CORE OF INFORMAL LEARNING
Anne Bartlett-Bragg, Lecturer, University of Technology
Facebook, MySpace, Twitter, blogs, wikis, RSS are all the buzz! But how can they be used to enable informal learning in organisations? Social software can generate powerful networks that connect people for a common purpose but their greatest potential exists within organisations that embed them into their learning strategies. This session will review the dynamics of social networking and provide evidence of how these processes can be effectively used in organisations.
This session will highlight:
- Social networking dynamics within organisations
- How social networks enable informal learning
- Examples and case studies
- Implementation strategies for the integration of informal, social learning network
Anne Bartlett-Bragg, is Managing Director of Headshift Australia, a leading global social software consultancy company and currently lectures at the University of Technology, Sydney and is involved with the design, development and delivery of e-Learning subjects in the Faculty of Arts and Social Sciences.
Anne is also the Executive Director of the Learning Technologies User Group and the education advisor for the Australian Businesswomen's Network where she designed the first national mentoring program for young women entrepreneurs delivered entirely with Web2.0 software and a finalist in the Forrester Groundswell awards.
She is currently completing her PhD that is investigating the adult learners' experiences of developing distributed learning networks through the use of weblogs or self-publishing technologies.
ACTIVITIES TO ENGAGE THE LEARNER
Catherine Logue, Principal, Training for Learning Co
This interactive session will demonstrate how simple games & activities can engage the audience and enhance the learning process. Tools & techniques that trainers can adapt to suit their participants' background and business applications will be provided.
This session will highlight:
- New approaches to participant engagement
- Activities that will enhance the learning process
- Making the activity development simple
- Tailoring the activity to the participants' background
A well recognised and sought-after trainer, Catherine is the Principal and owner of The Training for Learning Co, and has been analysing, forecasting, developing, writing and conducting training in the corporate sector for 18 years. Her qualifications in training and development, coupled with her ongoing study in training techniques and the principles of adult learning provide a balanced and innovative approach to training.
THE POWER OF PEER COACHING - TOOLS FOR LEADERSHIP COACHING GROUPS
Aly McNicoll, Director, NZ Mentoring Centre
This workshop presents a unique approach to coaching that doesn’t require an expert in the mix. It demonstrates how peer groups can use structured tools to build high levels of trust and synergy so that the energising conversations that are typical of excellent coaching take place.
This session will highlight:
- How peer coaching groups can provide a low cost way to cascade coaching throughout an entire organisation
- Tools for peer group coaching conversations
- An experience of the power of peer coaching
- A new tool for coaching in your group or team
- Significant learning connections with other conference participants
Aly McNicoll is a Director of the New Zealand Mentoring Centre and works with organisations who want to be more strategic in how they use coaching to enhance leadership and learning.
She works internationally introducing people to this unique system for leadership development and also trains managers and coaches in effective coaching and mentoring skills.
She has presented workshops at the American Society for Training & Development conferences 2007 & 8 in the USA, the European Mentoring & Coaching Council conference and the International Interdisciplinary Supervision Conference.
HOW TO UNLOCK YOUR OWN FUTURE: and make big money in the process
Gordon Dryden
This session revolves around a board game developed by author Dryden to teach innovation and entrepreneurship in business. But it can be adapted to a wide variety of training uses in business: from involving management teams and other staff member into producing innovative business plans to develop individual talent.
This workshop will include:
- A highly practical model to develop workshop and seminar games for learning.
- How to co-create an innovative business plan in under an hour.
- How to blend different talents into multi-talented teams.
- And, for trainers with specific abilities, how to turn those into a global success story.
Gordon Dryden is the New Zealand-based international co-author of The Learning Revolution, with 10.2 million copies sold in China and translated into 20 languages; plus his just-released book: UNLIMITED: The new learning revolution and the seven keys to unlock it. For a decade, Gordon Dryden’s was “New Zealand’s John Laws”. He’s since produced 22 television programs on new methods of learning. He comes to our Sydney conference after keynoting, with three Nobel Prize-winners, an international learning convention in Mexico, visited by 5000 people. With a background in multimedia journalism, he’s an expert in using interactive digital technology to reinvent schooling, teaching and training.
COACHING AND MENTORING: IT’S ABOUT THE FUTURE
Christopher Brooks, Director, First Train & Melanie Wass, Director, Natural Consulting
Time-poor people and organisations are turning increasingly to coaching and mentoring to supplement and accelerate learning for tram members, especially those on a fast-track. Getting up-to-speed is even more imperative with the knowledge and wisdom loss from retiring Boomers.
Coaching and mentoring are two initiatives to foster development and they are different... or are they?
This session will highlight:
• How do you choose which method to deploy?
• How is the chosen method best implemented to maximise learning?
• Where is the allegiance for coach/mentor and how does confidentiality play out?
• How do you evaluate the intervention?
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